Enter The Dragon

What do CIOs have in common with Dragons’ Den?

For the uninitiated, Dragons’ Den is a television programme that sees budding entrepreneurs pitch an idea to a panel of successful business people, putting their own money on the line in the hope of finding their next big money-making hit.

The characteristics of both the dragons and contestants seem quite at odds with those of CIOs. CIOs aren’t necessarily known for being risk-takers. Indeed, much of the discussion about technology decision-making in the workplace has centred on philosophies such as ‘management’ and ‘control’ – hardly words that imbue the spirit of entrepreneurship that defines the dragons and those that dare to enter their den.

Posted on November 18, 2014 .

What can CIOs learn from the ice bucket challenge? It’s time to disrupt.

The increasing power of the consumer has fundamentally changed how we communicate with each other and interact with the world around us. We’re living in an age of disruptive technology that is continuously transforming our personal life – and we have an increasing expectation that this same technology should be blended into our work life.

This era of ‘always-on’ has given rise to a new type of person: one that doesn’t view technology as an adjunct to their life, but rather sees it as part of the fabric of their every day. 

Meet the amplified individual.

At this year's Gartner Symposium in Barcelona, we've been discussing the amplified individual, the effect that their behaviours are having on organisations and how CIOs can harness the influence and approach of these individuals to champion change.

What defines an amplified individual? To better understand the way that they think, behave and take action, look no further than the Ice Bucket Challenge. In the space of just one month, thanks largely to technology, the ALS received close to $100 million in donations as the phenomenon spread. It ultimately reached an estimated 440 million people across the world.

Note these two things that the ice bucket challenge tells us about technology today – and the way that we use it.

Firstly, it could never have been as successful, or perhaps even possible, as recently as ten years ago.

Without a smartphone, how many videos would have been recorded?

Without Facebook, how would videos would have been shared?

Without SMS payments, how much money would have been raised?

Secondly, it was not started by an organisation or even a collective of people. True, the participation of high-profile public figures certainly contributed to its success but it all started with just one person. 

This is the power of the amplified individual: in this era of disruption, individuals have the ability to innovate and influence on a scale far beyond what once would have been possible.

So, how can the CIO benefit from this?

In essence, consumer technology, coupled with the behaviours of these individuals, can accelerate innovation that transforms business:

  1. Enterprise IT lags behind consumer everything: whereas once, the office was more sophisticated technology-wise than the average home, the reverse is now true. Consumer technology has outpaced business technology, creating an enterprise ‘lag’ where organisations are constantly on the back-foot, struggling to integrate the consumer technology that is part of the fabric of employees’ lives into the workplace. The amplified individual expects all of their day-to-day technology to be available at work and increasingly, they won’t accept traditional, inhibiting barriers that prevent this
  2. Consumer demands are putting pressure on traditional organisation structures and processes: the BYOD trend was just the tip of the iceberg.  The amplified individual switches between a variety of products, tools and services throughout the day. The expectation of being able to use the technology they want in the way they want at work will only become more exacerbated over time, as the digital-native generation rises through the workforce.
  3. New growth is coming from outside the business: the companies that are staying one step ahead are frequently those that are looking outside their own sphere for ways to enhance their customer experience. As an example, eBay has partnered with UK retailer Argos to create a nationwide Click and Collect service to enable customers to collect goods purchased online in-store. It’s not just about traditional companies going digital, but digital-first companies being open to every route and channel that helps them to remain attuned to evolving customer needs.
  4. Big data: whereas big data was once a niche practice confined to specific industry segments, it’s now increasingly at the heart of broader business strategy across multiple sectors. And as we can see from companies such as McLaren Applied Technologies, which is applying the data analytics capabilities derived from the race track to deliver business consultancy, it’s driving whole new areas of growth in its own right.

These forces illustrate the scale and pace of technological change and only reinforce how in an age of such disruption, sticking to the tried and tested is not an option. The CIO has traditionally driven the adoption and integration of new technology into the organisation. However, a significant proportion of workplace technology decision-making and deployment is now being led from teams outside IT, a trend that will only accelerate with this rise of the amplified individual. 

CIOs have the opportunity now to disrupt – if they don’t, in this new era of the ‘amplified’ individual, somebody else most certainly will.

Join the conversation on #CIODisrupt with @samsungatwork

 

Posted on November 11, 2014 .

Samsung and SAP Announce Plans to Collaborate and Deliver Innovative Enterprise Solutions on Mobile Devices and Wearables for Key Industries

These days, fewer people are tied to a desk for the 9-5 than ever before. Instead, today’s workforce are using consumer technology to blend their work and personal life, completing personal tasks during work time and work tasks during personal time, to the benefit of both themselves and their employer...

Posted on November 11, 2014 .

Re-imagine the retail experience with Samsung Galaxy Lifestyle Store

The growth of Internet shopping has seen a drop in footfall across the country’s high streets and shopping centres and has left some retailers wracking their brains over how to challenge the ease of shopping online and offer something that will engage, entertain and ultimately provide something fresh for the consumer. 

Posted on November 3, 2014 .

Wearable Tech Market Predicted To Be Worth £104.7 Million To UK Retailers This Christmas

UK wearables revenues set to be up 182% on Christmas 2013 making this festive season the new high point in the growing wearables category:

  • 1,028,800 million wearable devices predicted to be sold in the UK this Christmas across core wearable technology areas
  • People in the UK are forecast to spend £104.7 million on wearable technology this Christmas, more than Germany, Spain and The Netherlands who were also polled
  • The wearables market as a whole is forecast be worth £313.6 million in 2014 for UK retailers, the second highest in Europe after Germany

London UK – 30 October, 2014 – According to research released today by Samsung Electronics, 2014 is set to be the year that the wearables sector begins making a significant economic impact with its predicted value across the UK, Germany, Spain and the Netherlands expected to hit £924.2 million by the end of the year. The value of the market in the UK is predicted to total £313.6 million by the end of 2014 with Christmas set to be the time that retailers can expect the wearables sector to have the most impact on sales.  

The report, commissioned by Samsung Electronics and prepared by the Centre for Retail Research (CRR), looks at the wearables category across the UK, Germany, Spain and The Netherlands.

A Wearable Christmas

Total Christmas sales of wearable technologies in the UK are expected to rise by 182% (£67.64 million) this year to £104.7 million totalling 1,028,800 million units. In terms of spending behaviour, unit sales are broken down as follows with fitness and activity trackers expected to be the most popular this Christmas across Europe.

Unit Sales of Wearables

Equally in the UK, fitness and activity trackers are predicted to be the most popular wearable device accounting for almost £29 million of the total £104.7 million predicted spend on wearables this Christmas. This is followed by smart watches and healthcare wearable devices which will account for £25.04 million and £22.01 million respectively.

The evolution of the wearables sector - the 2014 success story?

According to the research, 2014 is set to be the year of the wearables, with the sector breaking into the mainstream consciousness. Based on retail figures from 2013 and 2014, the market is predicted to grow by 181% in terms of revenue in the UK by the end of this year, an increase of £202.05 million for the UK retail sector in 2014 alone. Fitness and activity trackers are expected to drive the most revenue for the retail sector at £80 million by the end of 2014, up from £39.1 million in 2013.

However, the biggest growth area in the UK in terms of unit sales is predicted to be in the smart watch category with an increase of 667% in 2014.  The UK is also the country with the highest growth in unit sales of wearables across Europe, at 120.8%, followed closely by Germany (118.2%) and Spain (117.2%).

Andy Griffiths, President of Samsung UK & Ireland, comments: “The wearables market has exploded over the past 12 to 18 months with some incredibly exciting and innovative products entering the market. As the benefits wearable technology can offer become better understood, it is natural that the sales within this sector will grow and we are delighted to see predictions of 121% growth and sales reaching €395 million in the UK alone by the end of this year. At Samsung, we are passionate about bringing to market products that enhance peoples' lives and hope that as we continue to innovate in the exciting wearables space that our products will continue to excite and engage people.”

William Kim, AllSaints-CEO, comments: “Wearables have a key part to play in the future of fashion retail and this research today from Samsung underlines their potential to totally reinvent the sector.  

The last decade has seen an evolution in verbal and written communication - today I have five ways I can instantly speak with anyone in the business whether in our atelier, our distribution centres or our global stores.  The next decade will see an evolution of non-verbal communication - wearables and the internet of things will communicate information at a rate never before seen allowing businesses to be more efficient and enabling greater emphasis on the customer experience.  For AllSaints this is the truly exciting part.”

 

For further information visit: www.samsung.com/uk/



Posted on October 30, 2014 .

Are you ready for the Samsung Developer Conference 2014?

With building better digital lives at its heart, more than 200 tech leaders from Samsung and its partners will take part in the company’s Developer Conference 2014. In its second year, the three-day Samsung Developer Conference will take place November 11-13, 2014 at Moscone West in San Francisco, California.

“We have attracted an impressive array of speakers and industry experts to inspire developers focused on creating new services in leading edge technology areas such as smart health, smart home, wearables and virtual reality,” said Won-Pyo Hong, President and Head of Samsung Media Solutions Center. “We look forward to partnering and closely collaborating with developers in order to grow the ecosystem in these new markets.”

The event will feature future-oriented topics and in-depth technical and business sessions across a wide range of topics. Samsung will unveil the tools and innovations for developers and partners in the areas of smart health, smart home, wearable technology, virtual reality and more.

To highlight the event, Samsung Electronics announced the keynote speakers. They include:

  • Won-Pyo Hong, President and Head of Samsung Media Solutions Center, together with strategic partners- Mayo Clinic and Kaiser Permanente, will share his vision of the “Connected Lifestyle” and the opportunity for developers.
  • Young Sohn, President and Chief Strategy Officer, Samsung Electronics, will address the current landscape for digital health technologies, overcoming roadblocks to implementation and opportunities for developers
  • Eric Anderson, Vice President, Content and Product Solutions/GM Smart Home, Samsung Electronics America, will talk about smart home trends and how smart homes will look in the near future for consumers.
  • Nicholas DiCarlo, Vice President, Immersive Products & Virtual Reality, Samsung Telecommunications America, will share Samsung’s vision for delivering a compelling, and mainstream Virtual Reality experience powered by the Smartphone
  • Pranav Mistry, Vice President, Head of Think Tank Team, Samsung Research America – will update developers on new tools to build compelling applications.
  • Alex Hawkinson, Founder & CEO, SmartThings, Inc., which was recently acquired by Samsung, will discuss SmartThings’ continued vision for openness and opportunities for innovation in the smart home and consumer Internet of Things.

The 2014 Samsung Developer Conference will also feature several technical workshops, including a “SmartThings Workshop”, an “Introduction to Enterprise HTML5 App Development” and a “Making Your Wearable Work for You” with a focus on Tizen for wearable technology.

For additional details about the conference, sponsors, and sessions, or to find ways to attend please visit http://samsungdevcon.com.

Posted on October 30, 2014 .

The World’s First Printer Powered By Android v2

We have advanced the printing experience and are offering a range of office printers that provide you freedom and ease of use unrivalled anywhere else.  Given an International Design Excellence Award for its innovation, it is a game-changing device that ushers in a new future for the now not so humble office printer.

The Smart MultiXpress range consists of 10 models of multi-function printers  (MFP) so you can scan, copy and print from your mobile devices, your computer and from the machine itself.

Imagine using your printer to search the web, find a map, text or image and be able to select and print, all from the printer. That’s precisely the functionality offered by the Smart Multi-Xpress series of MFPs.

Each model features a 10.1” full touchscreen panel that enables users to search and print without the need to connect to a PC or server. The touchscreen also offers the ability to preview and annotate documents.

Businesses are continuing to adapt to the realities of the BYOD workplace and the Smart MultiXpress deals with the expectations and challenges of people using a range of mobile devices. It is a printing solution that combines intuitive Android-based user interfaces, superior performance and above all else, increased efficiency and productivity.

Another problem is that employees don’t get the most from a printer because they simply do not have the time to read up on what these least loved machines can do. The Smart MultiXpress changes that by using a familiar interface – the same touch screen user interface featured on Samsung Galaxy smartphones and tablets. It is as intuitive and familiar as users’ smartphones and with each user able to customize their profile to reflect their printing needs.

The Smart MultiXpress series boast a dual screen with an ultra fast Dual Core processor and 1200 dpi resolution that can scan two sides of a document simultaneously and deliver professional print shop results. With NFC Pro users can connect to these printers with mobile devices beyond Samsung’s portfolio to provide mobile printing solutions including user authentication, wireless setup, and secure printing. One tap can release documents held in the printer’s memory.

In addition, the Smart MultiXpress series offers longer lasting toner and drum technologies that extend the lifespan of the device resulting in superior reliability and lower running costs.

Available from October 2014, the Samsung MultiXpress represents a new era for printing that puts the multi-function printer at the heart of the mobile office eco-system.

Posted on September 8, 2014 .

The Galaxy Tab Active: Built for Business

From building sites to office blocks, when people are on the move, the technology they reply upon should be a help, not a hindrance.

We understand that a device that’s fit for work should be designed for work. And that’s why our new Samsung Galaxy Tab Active has been designed specifically with business in mind. 

Reflecting our continuous commitment to meet and anticipate customer needs, we engaged in a series of advisory group workshops with Fortune 500 companies to find out what they wanted from a tablet device. Top companies from a number of key industry verticals, including retail, logistics and transport participated, providing invaluable feedback that helped to shape the development of the Galaxy Tab Active.

The result is a ruggedised tablet that is built to meet and exceed the expectations of business users around the world. 

Galaxy Tab Active

Galaxy Tab Active

No Limitations, Increased Productivity 

The Galaxy Tab Active delivers complete business functionality based on performance, durability and protection, allowing professionals to work without limitations while in and out of the office. The Galaxy Tab Active delivers the full connectivity and meets the “always on” needs of today’s mobile business environment. It is ready to take on the harshest of work settings, and its slim, light, premium, robust design, coupled with replaceable battery, allows users to work efficiently wherever and whenever needed. 

The following examples provide an understanding of how the Galaxy Tab Active is the right tool for users who require performance and durability: 

  • Its anti-shock covering can withstand a 1.2-meter drop, with the protective cover on, and it is water and dust resistant with IP67 certification. For example, a retail auto sales rep can meet with potential customers in the field and not have to worry about dropping their Galaxy Tab Active or getting it wet. Field agents of all descriptions will now be able to take their mobile device into sometimes harsh, rugged conditions without having to worry about exposure to heat, cold, dust or water. 
  • The 3.1MP Auto Focus Camera can easily scan barcodes and the Galaxy Tab Active’s NFC technology saves time on communications and work process management. These essential features can greatly boost productivity for transportation and logistics managers for example, who can leverage the Galaxy Tab Active to seamlessly connect with a building’s foreman on shipping and deliveries. 
  • Samsung’s robust “C-Pen” is installed at the top of the protective Galaxy Tab Active cover to provide professionals who may have to wear gloves, on a construction site with an alternative input option to their finger. 
  • For those professionals constantly in the field, such as utility workers, near continuous usage is supported by the 8-10 hour, long-lasting battery life. Moreover, the detachable battery provides a quick and easy exchange for a fresh battery when necessary for uninterrupted working. Also, the built-in POGO pin charging prevents micro-USB connector damage while allowing for multi-device charging when returning to the office. 

The Galaxy Tab Active is supported by Samsung KNOX for a defense-grade, comprehensive mobile security solution. This reinforced security desired by businesses keeps applications and data safe in a professional’s own secure space without the need for a third-party platform and extra cost. 

We will also provide Mobile Care Service with the Galaxy Tab Active that delivers an extended basic warranty period lasting up to three years, covering damage caused by accidents. Furthermore, reflecting the importance of timing to a business, the remote Smart Tutor Service gives each Galaxy Tab Active user a safe, easy and quick means to access technical support anywhere, anytime. 

The Galaxy Tab Active has been designed to meet the demands of the ever-digitising world of work. 

Posted on September 5, 2014 .

Walk free and stay connected with Samsung Gear S

Despite the perception that most workers spend their days staring at the same four walls, we know that the modern workplace is not all about the office. Many of us at some point will find ourselves away from our desks, for training, site visits or meetings, both at home and abroad.

Gear S offers brings the freedom of the smartphone to your wrist and with a GPS mapping capability you can be away from your office and away from your phone but still connected.

In developing the Gear S, we have partnered with HERE, an industry leader in navigation and mapping experiences to provide turn-by-turn walk navigation and public transit routing.

Samsung Gear S


With 3G connectivity the Samsung Gear S has independent functionality so you don’t have to carry anything else. You are wearing all you need to stay connected.

The app provides a complete stand-alone experience, including the ability to store map data locally on the device and use it offline for navigation, directions and search, so you can feel secure that you will have access to your stored info even if you stray into a mobile black spot.

To get the most out of Navigator on your Samsung Gear S, you can also pair it with a new app called HERE (beta) developed for the Samsung Galaxy family of devices. With the app you can conveniently plan and calculate routes for walking and public transit on your phone and then send them to your smartwatch. The app will be made available for download from the Samsung GALAXY App Store when the Samsung Gear S hits stores.

Available at no cost to Samsung Galaxy users, HERE (beta) offers among other features:

  • Offline Navigation: turn-by-turn drive or walk guidance without an internet connection for almost 100 countries;
  • Detailed maps for download to use offline with your Samsung Galaxy;
  • Public transport maps and directions for over 750 cities in more than 40 countries available without an internet connection and live traffic information for more than 40 countries.

We are committed to providing people with the best possible mobile experiences and we always look for partners to further enhance our wearable experience. The partnership with HERE brings bring innovative, personalized mapping pedestrian navigation services to the Samsung Gear S.

When your business and your employees need to get places, Samsung Gear S ill help allow them to travel light and still stay connected every step of the way.

Posted on September 4, 2014 .

Work Better and Faster with Samsung Galaxy Note 4

Samsung unpacked the latest evolution of the Galaxy Note yesterday at an event in Berlin, Germany.

The Galaxy Note 4 features a bigger screen with multi-screen functionality that offers real benefits to users that want a mobile device that can power them through their working day.

Galaxy Note 4

Galaxy Note 4

With the original Galaxy Note, we created the large screen form factor that has now become an industry standard and with the new Note 4, we’re re-defining this category once again. 

More flexible and with more intuitive tools, the Note 4 is designed to make working on-the-go easier than ever before. Often, we wait to respond to emails received on-the-go until we have access to a bigger screen, be that a tablet or laptop. With the Note 4, we believe that the habit of moving between different devices for different tasks can be broken with a single phablet that is small enough to move with you but powerful enough to cope with your daily work expectations and needs.

With the Note 4, we’ve re-imagined the humble pen and paper for the digital age. The larger screen offers the opportunity to multi-task using two open windows at once, while the S Pen allows the user to select, cut, paste and edit with much greater efficiency and ease.

 

The Note 4 also uses fast charging technology that can recharge around 50% of battery in just half an hour. Even with a faster processor and Quad HD screen, the battery life on the Galaxy Note 4 has actually improved on its predecessor.

DSC_3967-large.jpg

Faster, smarter and sharper than ever, the Note 4 is the ultimate tool for your day-to-day work demands. 

Posted on September 4, 2014 .

Europeans Are Always On So It’s Time To Embrace BYOD In The Enterprise

According to our newly released Techonomic Index Europe is one of the most connected continents, with the population embracing mobile technology to the full. 

The Techonomic Index is our comprehensive picture – from a social, familial and personal perspective – of how people buy and use technology, and how it enhances their lives.

It’s one of the broadest and deepest studies yet, and lifts the lid on: technology use and ownership; device and content habits; family connectivity; and purchasing intentions. 

The Techonomic Index paints a picture of an ever-more connected Europe. It’s a continent in which social media helps people better understand one another, in which mobiles enable more interactions with family members, and in which different generations are able to stay in touch in a wealth of different ways. Some of the other highlights from the data: 

·         Always-on families in Europe spend almost eight hours a day using technological or domestic devices outside work

·         European households have an average 18 technology devices per home

·         Half of homes across Europe have tablet devices

·         Europeans have spent an average of €367 on technology devices in the last three months alone

·         Almost two-thirds of respondents believe that technology has ‘brought them closer’ to their families

The research was commissioned by our Lifestyle Research Lab in London, one of the world’s most vibrant and established creative and knowledge economy centres. The aim was to uncover emerging trends and use consumer insight to improve our range of products and services for consumers and businesses across Europe.

This is the first Techonomics Index, so look out not only for future research highlights, but updates on some of the detail of the wealth of data collated by the Lifestyle Research Lab.

With consumers embracing tablets and mobile technology so heavily in their personal life it makes sense to operate a BYOD policy in your business. Our KNOX™-enabled devices mean that consumers can safely use the same technology they love at home for work. IT departments can easily manage devices and company data while giving staff the autonomy and privacy they need for personal use.

To find out more about Samsung KNOX please click here 

Posted on July 16, 2014 .

Stay in power with the Samsung Galaxy S5

Despite the incredible capability that mobile technology brings for remote working, business travel has never been more commonplace. With millions of flights criss-crossing the globe,business meetings in far flung destinations are part and parcel of the modern enterprise landscape.

And with new air travel measures set to make battery power more important than everour Galaxy S5, with its Ultra Power Saving Mode, is the perfect tech travel companion for business users.

Ultra Power Saving Mode saves and extends battery life by changing the device’s screen to black and white and shutting down all unnecessary features to minimize battery consumption. In Ultra Power Saving Mode, you can benefit from over 24 hours’ standby time with just 10 per cent battery life, ensuring that you never miss a beat:

Because the Galaxy S5 is KNOX-enabled it means that you can create a secure container for all your work apps and data while still enjoying safe access to all the great consumer apps and games that can help while away those long flights and delays in the airport (if you’re not going to be working for the duration, that is).

Here are some of the great features that make the Galaxy S5 the BYOD solution for the enterprise.  

·         Galaxy Gifts: maximize your travel time with access to free, long-term subscriptions and premium services, including business apps such as Bitcasa, DropBox and Evernote and news apps such as Bloomberg Business Week+, The Wall Street Journal and The New York Times  

·         Download Booster: Need a file urgently before take-off? Download Booster technology lets you turn on the LTE and Wi-Fi together and enjoy approximately 80-90% of the added network speed of LTE and Wi-Fi

·         Dust and water-resistant: Travel takes its toll on technology, no doubt about it. The Samsung Galaxy S5 is resistant against sweat, rain, liquids, sand and dust, so your phone is safe from damage no matter where you take it. You can feel confident that your phone will be able to function throughout your trip, never letting you down for an instant.

·         Deezer Premium+: The Samsung Galaxy S5 comes with a six month subscription to Deezer Premium+, offering enhanced audio quality and personalised music recommendations. With no ads or limits, take full advantage of uninterrupted access to all the music you love; perfect for compiling a soundtrack to ease you through the tedium of long-haul flights.

For a mobile device that brings you the productivity and security you need in a business capacity, look no further than the Galaxy S5.

For more information on the Samsung Galaxy S5, Visit

http://www.samsung.com/global/microsite/galaxys5/index.html

 

Posted on July 9, 2014 .

Banking trends and the Work Life Blend

Last week, we launched our People-Inspired Security report, a pan-European study revealing the evolving mobile usage habits of office workers during both their work and personal lives – and the increasing inter-connectedness of the two. Our study showed the emergence of a new ‘work life blend’, with over 75% of all respondents conducting personal tasks during work time and work tasks during personal time – and the critical role that mobile technology is playing in enabling the intertwining of these two lives to the mutual benefit of both employees and employers.
 
“In recent weeks, the British Banking Association has revealed similar findings about how technology is changing the dynamics of banks’ traditional business model. As branch visits decline, regular online and mobile banking is rising, with 77% of customers using online or mobile banking at least once per month. Leading banks are predicting the continuation of this trend, with the proportion of transactions taking place projected to drop further in the coming years. Indeed, our own research revealed that over 85% of British workers use mobile for either bill-paying or banking at least once per day.
 
“These shifting behaviours revealed in our study suggest greater worker flexibility and productivity, which can deliver tangible gains back to businesses, but also raise potential security concerns. As mobile becomes ever-more ubiquitous in every aspect of our lives, ensuring that the right balance between flexibility and security is struck will only continue to be of paramount importance.

For more on how these usage habits are changing the dynamics of working life and other trends across European countries, download our full report here. 

Posted on July 8, 2014 .

Q&A with Jae Shin, Vice President, KNOX Business Group, Samsung Electronics

How safe would you feel putting your business into Android’s hands? 

Historically, the answer to that question from many CIOs would be sadly predictable. But as any business knows old certainties can quickly become obstacles to future successes if they remain unchallenged. As the mobility revolution overhauls the way we work, Samsung is changing the way Android works.

Enter Samsung KNOX™, the flexible and secure android solution for enterprise. We posed some questions to Jae Shin, Vice President  Samsung KNOX Business Group at the Samsung Business Discovery Day in London to hear about the platform’s evolution.

Why should businesses adopt Android as their mobile platform?

As you know Google puts out Android for device manufacturers to use and it is a very flexible, adaptable operating system. We took android, hardened it with defence grade security so that consumers can have a secure device. 

What do you think have been the major obstacles for not using Android in the past?
 
Businesses have different requirements and what we do is listen to the voice of  the customers and address those requirements through modification of our operating system. We’ve continually evolved the Samsung KNOX platform so it fits with customers needs and it has evolved with the constantly changing mobility landscape to meet the demands of the customer.

What have been the major influences on Samsung KNOX and its evolution?

Customers. Definitely Customers. They have been the major influence in the evolution of Samsung KNOX. They tell us what their needs are and we look at how we can make our devices more useful and how we can make them more secure to fit with their needs and the way they are using our devices. 

What do you think that Samsung KNOX offers that other security devices do not?

The heart and soul of Samsung KNOX is intrusion detection so when a hacker gets a device the first thing they do is root the device and try and get access to all the data files in there. When you root a Samsung KNOX enabled device it actually invokes an action to secure the enterprise data in there. We also separate business data from personal data so you can enjoy your device in your personal life as well as your work life.

What will you be taking away from the Samsung Business Discovery Day?

The Business Discovery Day has been great , we’ve met so many different customers. We are building relationships and making sure that the customers are letting us know what they need and we are creating and making devices they need. The CIO panel today was inspirational. I thought I had a lot of experience but I learned a lot from them and the vast experience they shared. 

Days like this help get the word out that Samsung is not a consumer only device company but we’re also within the enterprise, B2B area. We’re building that relationship directly with the customers and finding that the solution partners are out there. 

Posted on July 1, 2014 .

Discover the Mobility Revolution

Discovery is the act of uncovering something new.  In the ever changing landscape of mobility management discovering how to meet the challenges of the mobile workforce demands discovering new solutions, which is what we do. 

At our recent Samsung Business Discovery Day a selection of experts including Jae Shin, Vice President of the KNOX Business Group, and futurologist Mike Walsh explored new approaches to the complex modern work paradigm: how to manage your mobile workforce securely while respecting privacy and the high demands of the 21st century end user. 

As Jae revealed at the recent Business Discovery Day research indicates that the Android share of the enterprise market is set to reach 66% by 2017 and although the day of the desktop isn’t quite done its importance in the enterprise is becoming less and less. We recognise this and that’s why we’re at the forefront of the movement to establish secure mobility options.  This means working in partnership with companies like MobileIron who specialise in developing mobility solutions for enterprise.

Speaking at the London Samsung Business Discovery Day Nigel Hawthorn, Director of EMEA Marketing at MobileIron  says that IT managers need to prioritise mobility solutions.

“Companies should really embrace what we call mobile first.  That is giving access to every system that they’ve got on mobile devices. Why? Because the first device you look at in the morning is your mobile device, usually the last device you look at in the evening is also your mobile device. Users are demanding access to content using mobile devices and in an innovative company that’s what IT and senior management have to deliver.”
 
We’ve been providing the technology and APIs for MobileIron to use as a platform for their management systems.  Innovating together to provide the devices the users want and the security the enterprise demands.

“Samsung has been leading the way with all sorts of innovations for mobile devices and technologies such as Samsung KNOX,” says Nigel. “This is allowing customers to give their employees the technologies they need in a secure manner. Our systems allow the IT managers to see what’s going on, to set policies, to deliver enforcement when needed and provide reporting back to management.” 

He says that user choice and simplicity is absolutely essential. The priority for IT managers is to make sure that the users have got the equipment and access to the applications and data that they need.

“The users really want the ability to choose the technology that suits them, be that phone or tablet. IT needs to realise this change, they need to work in partnership with users to ensure that the users have got access to data, the applications and technology they need while still keeping it safe and secure. 

What we, and partners like MobileIron, are discovering is that security and freedom can be reconciled and that by working together we can develop solutions that work for business and meet the demands of the mobile first workforce. 

To find out more about how we’re helping businesses adapt to the new work paradigm please click here

Posted on July 1, 2014 .

Is Open Source The Future Of Enterprise IT?

Not so long ago open source software was seen as the preserve of small communities of IT-savvy people who wanted to achieve a specific and specialised goal. If you wanted to implement software within a corporate setting you had to go down the software vendor route and buy proprietary systems that addressed your needs.

But you only have to look at the rapid adoption of Mozilla’s Firefox browser and the dominance of Android in the smartphone market to realise that, certainly among consumers, open source software is now not only widely acceptable it’s often more attractive than proprietary platforms. 

But will open source software ever become integrated into the enterprise?

The Benefits Of Open Source

Open source software used to be viewed with some suspicion by the enterprise community. Proprietary software has been accepted as more secure, and because of their track records and wide use, they have been more attractive because you get a platform that a huge user base is familiar with. But open source software is definitely becoming more appealing to enterprise customers.

Some of the benefits of open source include:

  • Quicker To Test. With open source software it’s much easier to pilot software before rolling out full scale development. This means that problems can be identified and dealt with in a less time consuming manner.
     
  • Faster Updates And Changes. Because of the nature of open source software it’s much easier to make changes to it and be innovative. Whereas with proprietary software you have a version cycle, where requested and suggested improvements get added in to future versions, but with no guaranteed timeframe, open source lets you make changes on the fly. If employees need a new feature then your team can implement it much more swiftly. 
     
  • Wider Understanding. Open source software is, as its name implies, open to everyone. This means that people can access the code, look at it, play with it and understand it. This allows people to innovate more freely and come up with exciting solutions. Which means the software is more adaptable to new challenges. 

So is open source the future of Enterprise IT? It’s certainly going to be a major player, and if you need any more proof look at the approvals we’ve received for Samsung KNOX™. By addressing the security concerns around the open source Android platform we’ve seen Samsung KNOX-enabled Android devices accepted by British and American government agencies and increasingly adopted by the enterprise community. And now Google is integrating parts of Samsung KNOX into their next version of Android and extending that security to everyone. 

It’s certain that proprietary software will have its part to play in the future, but open source is becoming an enticing alternative. 

To find out more about Samsung KNOX and how it helps make Android secure for enterprise use please click here

Posted on July 1, 2014 .